Arby’s has tapped Warren Chang to serve in the new position of chief innovation officer for taste, quality and customer experience, parent company Wendy's/Arby's Group said Monday. Chang, 54, will be responsible for leading innovation and change initiatives in the areas of product development, quality improvement and customer experience for the 3,700-unit chain. He will report to Arby's new president, Hala Moddelmog Chang is no stranger to the Arby’s brand. He was in charge of ...

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