Customization is key for today’s consumer
Responding to consumers’ increasing demand to have their food when and how they want it, foodservice operators walked the floor of the National Restaurant Association Restaurant Hotel-Motel Show in search of better ways to delight their customers. The need for customization was much in evidence. Beverage manufacturers pushed their dispensing technology that let customers pick and choose different flavorings. A tea company, pointing out that its bottled-tea sales in convenience stores ...
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