Like life itself, the foodservice industry is experienced forward, but only understood backward. And since this business moves fast, rarely noting the innovations that propelled it, I’d like to share a short list of the people, places and things that brought us all to the second decade of the 21st century: Harvey House Restaurants. Fred Harvey opened his first eatery in 1876, a month before the Battle of the Little Bighorn, and eventually operated the first restaurant chain in ...
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