LOUISVILLE Ky. KFC is the latest restaurant chain trying to figure out how best to give away a free meal and avoid operational gaffes associated with overwhelming customer response -- and the angry backlash when patrons can't get in on the deal. The 5,200-unit chicken chain, a division of Louisville-based Yum! Brands Inc., apologized to its customers on Friday for being unable to honor coupons for a free grilled chicken dinner offered May 5 on the Oprah Winfrey Show. Chain officials ...
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Contact: Desiree Torres Desiree.Torres@penton.com