â€©Social media runs through nearly every restaurant industry engagement strategy these days. Yet many people agree that fancy new tactics need to be married to old-fashioned service and hospitality to have a lasting impact. Whether chefs or operators are connecting to consumers in a TV commercial, Facebook post or a table visit, they need to be talking about their guests more than themselves and listening more than speaking, experts said.â€© According to their peers, the restaurant brands most ...
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