After six years of nearly constant double-digit increases, customer counts are flat for the Melting Pot fondue specialty chain. Flat does not feel good, but itâ€™s better than negative, conceded Bob Johnston, president and chief operating officer of The Melting Pot Inc., the Tampa, Fla.-based franchisor or operator of 131 restaurants in 36 states. The chain has not been immune from todayâ€™s challenging economy of mounting unemployment, rising food and labor costs, and falling ...
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