CINCINNATI Sixteen-unit Wendy's franchisee Miami Management Co. Inc. based here is rolling out to all its restaurants Exit41 Inc.'s Order Perfect remote call center technology for drive-thru order processing. The rollout follows successful pilot tests, the vendor said. Andover, Mass.-based Exit41's technology enables specialized order processing agents with polished up selling skills housed in centralized, remote call centers to efficiently serve drive-thru customers at multiple ...
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