Do you ever wonder what you must do to protect your business, your customers and yourself in the event of a crisis? It seems that more of us have those concerns these days and are trying to find out as much as possible in order to keep operating smoothly if such an event should occur.There’s so much to think about. What should be done if there’s no electricity or phones or transportation? Who is in charge of the decision-making process? How should an action plan be communicated at the ...

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