Don’t tell Jim Sahene restaurant work is a dead-end job. Once the manager of a lone TCBY store in Little Rock, Ark., he is now chief executive of Bruster’s Real Ice Cream, a Bridgewater, Pa.-based premium ice cream purveyor with more than 260 units. “It was truly a great experience—from running a single store to maintaining 3,000 stores and connecting pretty well with the franchise community,” Sahene says.Even in the age of the celebrity chef, with TV shows spotlighting the ...

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