Rafael Cohen, director of information technology at the nearly 60-unit Biscuitville quick-service chain, has one foot in the clouds.Cohen is considering a move to so-called “cloud computing,” or the use of third-party information systems services accessible using Internet technologies. The goal, he said, is to reduce the demands on his IT department staffers in terms of managing memory, processing and storage so they can focus on other things.Already, Greensboro, N.C.-based Biscuitville has ...

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