SAN CLEMENTE Calif. Customer satisfaction with fast-food chains showed significant improvement in 2008, with regional chains boasting the best scores, according to an annual survey by the Sandelman & Associates research firm here. The survey found that 13 percent of the 141 fast-food chains that were tracked saw an improvement in customer satisfaction scores, and more than half posted higher overall satisfaction scores than in 2007.Regional chains dominated in overall excellence, ...

Register to view this article

It’s free but we need to know a little about you to continually improve our content.

Why Register?

Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.

 

Attention Print Subscribers:  While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!
 

Questions about your account or how to access content? 

Contact: Brian Galletta (813) 627-6722 Brian.galletta@penton.com or Desiree Torres (813)-627-6792 Desiree.Torres@penton.com

Already registered? here.