SAN CLEMENTE Calif. Customer satisfaction with fast-food chains showed significant improvement in 2008, with regional chains boasting the best scores, according to an annual survey by the Sandelman & Associates research firm here. The survey found that 13 percent of the 141 fast-food chains that were tracked saw an improvement in customer satisfaction scores, and more than half posted higher overall satisfaction scores than in 2007.Regional chains dominated in overall excellence, ...

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