DALLAS —Winners of the 2009 SPIRIT Award agree that people, especially those that work directly with diners, are a primary reason for their restaurants’ success. And when those people are happy, they are even more effective, several honorees noted during their acceptance speeches at the 50th annual Multi-Unit Foodservice Operators conference. “You have to make the connection that your employees and their contentment will be connected to your financial successes,” said ...

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