RICHMOND Va. In the battered casual-dining segment, the Olive Garden alone saw a year-to-year increase in customer wait times in 2008, according to a Wachovia Capital Markets study of 15 casual-dining brands. The wait time at the Darden Restaurants Inc. chain increased one minute from a year ago, while the average wait times throughout the casual-dining sector, as monitored by Wachovia, fell two minutes from 2007. Wachovia, based in Richmond, Va., would not provide the average length ...
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