La Madeleine launches first franchise program

La Madeleine's menu
Phil Costner, president and chief executive at La Madeleine

La Madeleine French Country Café debuted a franchise program Monday, the first in the Dallas-based bakery-café concept’s 28-year history.

The first prototype in the franchise program will open in late October in Dallas’ NorthPark Mall, with several more new units planned, the company said.

“It’s a terrific time [to start franchising],” said Phil Costner, who recently was named president and chief operating officer of La Madeleine. “We’ve spent the past three and a half years strengthening the brand across the board. The box economics are a lot stronger. We’ve reduced the cost of building a La Madeleine a significant amount, and we’ve simplified the operation greatly.”

La Madeleine, a division of Group Le Duff, operates 60 bakery-cafés in Georgia, Louisiana and Texas, as well as the Washington, D.C., area. The company expects new franchised units to require a capital investment of $800,000 to $1.25 million, with an initial franchise fee of $40,000.

Chris Cheek, vice president of franchise development at Group Le Duff, said La Madeleine is well positioned in the restaurant industry.

“When you think about the bakery-café segment of fast-casual, it has been one of the best performers in the industry on a comp-store sales growth comparison, as diners continue to trade down from casual dining to fast casual,” Cheek said.

Phil Costner discusses La Madeleine’s franchise program with NRN; story continues on page 2

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