David McClaskey

Pal's Business Excellence Institute

David McClaskey is president of Pal’s Business Excellence Institute, which teaches business leaders how to achieve operational excellence. Training is based on Pal’s Sudden Service award-winning practices.

Pal's Sudden Service
Aim for perfection to achieve operational excellence 
Restaurant processes should be designed for maximum effectiveness
Training employees for 100% success 
How to get workers to do the job 100% correctly, 100% of the time, at 100% volume
David McClaskey
Adhering to strict quality standards can lift sales 
David J. McClaskey of Pal's Business Excellence Institute shares his thoughts on the benefits of strict quality standards.
David McClaskey
Creating business opportunity through efficiency 
David McClaskey of Pal's Sudden Service shares thoughts on maximizing efficiency
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Blogs & Commentary
Jun 1, 2015

Darden board members spent time waiting tables 1

Blog: Darden's new board members all spent some time working in the company's restaurants after getting elected....More
May 28, 2015

McDonald's and the problem with same-store sales

Blog: McDonald's decision to end monthly same-store sales reporting could be seen as a bad sign. That doesn't make it a wrong move....More

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