David McClaskey

Pal's Business Excellence Institute

David McClaskey is president of Pal’s Business Excellence Institute, which teaches business leaders how to achieve operational excellence. Training is based on Pal’s Sudden Service award-winning practices.

Pal's Sudden Service
Aim for perfection to achieve operational excellence 
Restaurant processes should be designed for maximum effectiveness
Training employees for 100% success 
How to get workers to do the job 100% correctly, 100% of the time, at 100% volume
David McClaskey
Adhering to strict quality standards can lift sales 
David J. McClaskey of Pal's Business Excellence Institute shares his thoughts on the benefits of strict quality standards.
David McClaskey
Creating business opportunity through efficiency 
David McClaskey of Pal's Sudden Service shares thoughts on maximizing efficiency
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Blogs & Commentary
Apr 17, 2015

Post Darden, restaurants more receptive to activists

Recent announcements by Panera, Jamba Juice show restaurants taking a more conciliatory tone with activists...More
Apr 16, 2015

All quiet as the Beard Awards stay in Chicago

The restaurant world seems fine with the Beard Awards gala’s prolonged sojourn in Chicago....More

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