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Jim Sullivan

Articles by Jim Sullivan
5 reasons restaurants should sell more desserts
NRN columnist Jim Sullivan advises operators not to ignore this end-of-the-menu section
5 ways restaurants can keep costs low and quality high
It's important to reinforce to your team every day the importance of controlling costs
12 secrets to effective multiunit restaurant management
Find out why your impact is always temporary
3 ways to improve restaurant team performance
Why employees fall short of expectations
Jim Sullivan
Stay focused on your brand’s core values 
Jim Sullivan on plotting a successful course.
7 sales-boosting contests for restaurant employees
Technique can boost slow periods
Waste not, want not: Ways to save big 
Jim Sullivan looks at ways to reduce waste in restaurants.
12 ways to become better partners with vendors
Learn how to maximize sales and profits
5 ways to improve drive-thru accuracy
Order accuracy is more important than speed
Three ways to improve restaurants' negative image 
Jim Sullivan on how to fix the industry's image problem.
6 ways to improve drive-thru speed
Shaving time off drive-thru wait time can boost sales
How to find and retain the best restaurant employees
Hiring is one of the industry's ongoing challenges
Embrace change, the only constant 
Jim Sullivan on the importance of welcoming new ideas.
How to achieve customer satisfaction
Jim Sullivan explains eliminating customer dissatisfaction
Two enemies of training restaurant employees
Jim Sullivan addresses training obstacles
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