Jim Sullivan


Jim Sullivan is CEO of Sullivision.com, a resource for the industry providing tips and insight into training and optimizing staff.

3 ways to improve restaurant team performance 
Why employees fall short of expectations
Jim Sullivan
Stay focused on your brand’s core values 
Jim Sullivan on plotting a successful course.
7 sales-boosting contests for restaurant employees 
Technique can boost slow periods
Waste not, want not: Ways to save big 
Jim Sullivan looks at ways to reduce waste in restaurants.
12 ways to become better partners with vendors 
Learn how to maximize sales and profits
5 ways to improve drive-thru accuracy 
Order accuracy is more important than speed
Three ways to improve restaurants' negative image 
Jim Sullivan on how to fix the industry's image problem.
6 ways to improve drive-thru speed 
Shaving time off drive-thru wait time can boost sales
How to find and retain the best restaurant employees 
Hiring is one of the industry's ongoing challenges
Embrace change, the only constant 
Jim Sullivan on the importance of welcoming new ideas.
How to achieve customer satisfaction 
Jim Sullivan explains eliminating customer dissatisfaction
Two enemies of training restaurant employees 
Jim Sullivan addresses training obstacles
Maximize productivity in manager meetings 
Jim Sullivan's People, Performance & Profits column for June 11, 2012.
Addressing service, the invisible product 
Inconsistent service can cost you in the long run
Tips for making your brand Pinterest-ing
Jim Sullivan's People, Performance & Profits column for April 30, 2012.

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