Jim Sullivan


Jim Sullivan is CEO of Sullivision.com, a resource for the industry providing tips and insight into training and optimizing staff.

How restaurants can consistently improve service, sales 
NRN columnist Jim Sullivan looks at the challenge of consistently improving service and sales
Jim Sullivan
Re-recruit your team every shift 
Jim Sullivan discusses reducing turnover and improving employee tenure
Jim Sullivan
Driving customer satisfaction with service 
Jim Sullivan shares seven tips for increasing your guests' satisfaction.
How restaurant operators can encourage teamwork 
Learn how to convince employees that while diversity of opinion is natural, at the end of the day, unity is critical.
How to prioritize at work and beyond 
NRN columnist Jim Sullivan suggests a practical approach to prioritizing for restaurant operators.
How to keep momentum after a restaurant shift 
This video from NRN columnist Jim Sullivan highlights training tips for restaurant employees.
Jim Sullivan
New Year's resolutions for restaurateurs 
Jim Sullivan points out areas where most concepts have room for improvement in 2013
8 steps successful restaurant managers take during shifts 
Industry expert Jim Sullivan looks at what successful restaurant managers do during shifts
10 tasks high-performing managers do before shifts 
Successful managers begin by examining the architecture of a profitable shift, breaking each one down into three manageable phases: before, during and after.
Managing next year’s biggest operational challenges 
Jim Sullivan looks at the obstacles operators face in 2013
5 reasons restaurants should sell more desserts 
NRN columnist Jim Sullivan advises operators not to ignore this end-of-the-menu section
5 ways restaurants can keep costs low and quality high 
It's important to reinforce to your team every day the importance of controlling costs
12 secrets to effective multiunit restaurant management 
Find out why your impact is always temporary
3 ways to improve restaurant team performance 
Why employees fall short of expectations
Jim Sullivan
Stay focused on your brand’s core values 
Jim Sullivan on plotting a successful course.

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