Ron Ruggless

Southwest Bureau Chief,
Nation's Restaurant News

Phone: 214.366.4391

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Ron Ruggless covers the states of Arizona, Arkansas, Kansas, Louisiana, Missouri, Mississippi, New Mexico, Oklahoma and Texas.

He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles have appeared in Food & Wine and Self magazines.

Hot restaurant debuts of 2014
Multiconcept operators experiment in new territories
CiCi’s Pizza names Jim Lebs CFO
Lebs succeeds Forbes Anderson, who left CiCi’s in October
Fuddruckers opens first unit in South America
Casual-dining burger chain debuts in Santiago, Chile
76-year-old Wintzell’s Oyster House modernizes
Seafood institution embraces social media to promote brand legacy
Restaurant Operations Watch: Restaurants get creative with tipping policies
Operators try service charges, hybrid systems or nixing tipping altogether
Amazon tests restaurant delivery service
Customers in Seattle can order, pay through existing accounts
Eureka to debut first Texas restaurant
California-based operator to open first of several locations in state
Wetzel’s Pretzels puts animated twist on menu boards
Snack brand to roll out animated bakers on new digital screens systemwide
Bertucci’s to expand rollout of open kitchen
“Kitchen” format offers higher-end dining experience, CEO says
Inside Bertucci’s open kitchen format
The new format debuted in June in Nashua, Mass., and in November in Braintree, Mass.
Pie Five evolves as fast-casual pizza matures
Randy Gier, CEO of parent Pizza Inn, discusses changes at the concept
TGI Fridays hones design, operations in refranchising push
Brand aims to revive its bar heritage
McAlister’s Deli names Carin Stutz president
Former Così CEO succeeds Frank Paci
Cheddar’s CEO expects slower growth
Ian Baines says chain will focus on fine-tuning the guest experience
Cracker Barrel 1Q profit rises 25.3%
Family-dining chain positioned to grab travelers as gas prices drop
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