Quick-service restaurants are upgrading their coffee programs and preparing packaged products for sale in grocery stores in an effort to capture more of the $37-billion-a-year foodservice coffee market, as well as the $11.2 billion retail market. This month, 1,800-unit Chick-fil-A rolled out a new custom-blended specialty coffee formulated to please customers’ palates — and their consciences. Chick-fil-A is purchasing the coffee through the Thrive Farmers Coffee network, ...

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