What is in this article?:
NRN presents Consumer Picks — a comprehensive look at customer preference and restaurant brand strength. This annual special report is produced with WD Partners.
Find out more about individual restaurant brand rankings and scores >>
Family-Dining winner: The Original Pancake House
Portland, Ore.; 121 units
Food Quality: The brand seeks franchisees that already love the restaurant’s food and focuses on consistency.
Reputation: This chain has recently made the leap from a cult favorite to one with national buzz.
Craveability: Specialties such as Apple Pancakes and a focus on top-quality ingredients garner the chain high ratings in this attribute.
Likely to Recommend/Return: Original Pancake House leaves local marketing in the hands of franchisees that understand what their customers want, with the goal of turning them into regulars.
More on Family Dining:
• Original Pancake House leads Family-Dining ranking
• Family-Dining rankings