What is in this article?:
- McDonaldâs, Subway rank as most-visited QSR chains
- Demographics' effect on traffic
Placed Insights’ “Dining Out in America: The Quick Service Restaurant Landscape” report is based on more than 70,000 consumer interviews.
Demographics' effect on traffic
Placed Insights’ survey also studied traffic patterns of consumers in different demographic groups, like ethnicity and income. The report revealed that Caucasians were the least likely group to skew heavily toward any one restaurant chain, while Asian-Americans, Hispanics and African-Americans had several brands they frequented more than other groups.
Asian-Americans were nearly four times as likely than other demographic groups to visit Jamba Juice and nearly three times as likely to visit In-N-Out Burger, based on Placed Insight’s index scores for visit frequency. Asian-Americans’ index scores for Jamba Juice and In-N-Out were 390 and 292, respectively, where an index score of 100 represents average visit frequency for any one chain.
Hispanics’ highest-indexed brands were Pollo Tropical, El Pollo Loco and In-N-Out Burger, with scores of 410, 299 and 296, respectively. That demographic group also indexed above 200 for Wienerschnitzel, Del Taco, Church’s Chicken, Carl’s Jr., Jack in the Box and Whataburger.
African-Americans’ highest-indexed restaurant brand was Church’s, at 311. That group also indexed above 200 for Checkers, Popeyes Louisiana Kitchen, Krystal, Rally’s, Captain D’s and Krispy Kreme.
Conversely, Caucasians did not index above 150 for any restaurant brand, though Taco John’s, Culver’s and Tim Hortons led that demographic group with index scores of 136, 132 and 128, respectively.
Placed Insights also broke out a separate analysis for McDonald’s, Burger King, Wendy’s and Taco Bell, and found that Wendy’s was the only brand to index below-average frequency for the Hispanic demographic, with a score of 84.
By contrast, McDonald’s, Burger King and Taco Bell indexed at 104, 101 and 100, respectively, for Hispanics. Placed Insights noted that McDonald’s is the fourth-largest Spanish-language advertiser in the United States, while Wendy’s only recently significantly increased its Hispanic-media spending. Wendy’s also indexed far below average for Asian-Americans, at 54, though that demographic group indexed below 100 for all four brands.
Taco Bell skewed the youngest in frequency index scores by age group, Placed Insights found. The chain was the only brand to index slightly above 100 for the age brackets of 18-24, 25-34 and 35-44, as well as the only brand to index below 100 for the 45-54 age group. The report showed consumers 55 and older were 19-percent less likely to visit Taco Bell, and only Wendy’s scored above an index of 100 with that group.
None of the four chains indexed above 100 for consumers making less than $25,000 per year. Beginning at the household income range of $25,000 to $50,000 per year, they all were slightly above average, with Taco Bell leading Burger King with index scores of 103 and 102, respectively, and Wendy’s and McDonald’s each scoring 101.
From there, at income levels starting at $50,000, $75,000 and $100,000, Wendy’s had the highest frequency indexes of the four.