With raises and reward programs still casualties of the economy at many companies, communication is critical for boosting morale and business performance, said a group of restaurant executives at a recent gathering in New Orleans of hotel and restaurant trainers. “We’ve all had difficult decisions to make, but hopefully we got out in front and communicated the reasons behind them,” said David Lloyd, president of Bertucci’s Corp., the Northborough, Mass.-based parent ...
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Contact: Desiree Torres Desiree.Torres@penton.com