LINCOLNSHIRE Ill. Kona Grill restaurant here has improved communication throughout the operation. —Although Nancy Watson can’t hear her customers or her employees, the deaf manager of the Watson, who lost her hearing during college and reads lips, has taught co-workers the importance of slowing down, making eye contact, and speaking clearly to each other and to customers. —Although Nancy ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!
Questions about your account or how to access content?