Special Report Leaders weigh menu pressures from regulators, diners ORLANDO, FLA. —Crisis management must be an integral part of any restaurant’s business strategy, said participants on the Hot Concepts! panel during this year’s Chain Operators Exchange held recently here. Ellen Koteff, editor of Nation’s Restaurant News, moderated the panel of NRN Hot Concepts! winners, who addressed a wide range of topical issues, including real estate, the economy, concept ...

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