Keeping up with consumer trends is critical, but make sure you do it right

Prominent newspaperman, book reviewer and political commentator H.L. Mencken once wrote that no one ever went broke underestimating the taste of the American public. While that quote makes for a great sound bite even today, it is simply no longer true. Sure there have been plenty of consumer fads that boggle the mind—like aerosol-spray toothpaste, smokeless cigarettes and chocolate-flavored French fries. Those were real products, launched with some fanfare.But while they may have had some ...

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