Consultant Kathleen Wood is a 30-year food-service veteran who was previously president and chief operating officer of Raising Cane’s Chicken Fingers and co-founded both the Elliot Leadership Institute and consulting firm Elliot Solutions. So, she notes, it was a natural next step to write a book. Wood, whose consulting firm Kathleen Wood Partners LLC is based in Long Beach, Calif., is author of the self-published book “The Best Shift of Your Life—The Restaurant ...

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