Quaker Steak & Lube, or “The Lube” as its fans call it, is looking to grow from its base of more than 40 chicken wing restaurants with several store prototypes, and music will be a key detail in restaurant design plans going forward. By paying attention to an element of restaurant ambience that many operators overlook, The Lube hopes not only to provide the right atmosphere, but also to influence the way customers feel inside the restaurants while encouraging them to spend a ...

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