What makes an â€śexcellentâ€ť distributor? Certainly all the facets of customer service count: on-time delivery, correct orders, and friendly, professional employees.However, in the competitive arena that distribution has become today, these are just table stakes. If you donâ€™t bring this minimum â€śto the table,â€ť you arenâ€™t even in the game. Excellence is like market position: Itâ€™s defined by how others in the industry perceive your business. Your company can strive for excellence, but outsiders ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!
Questions about your account or how to access content?
Contact: Desiree Torres Desiree.Torres@penton.com