Aging restaurant franchisees have the potential to pose a sizable problem as both they and the industry mature. Franchisors acknowledge that the smooth transition and continuity of a chain’s operations demand that operators—especially the smaller-scale franchisees with five or fewer units—develop end-of-career contingency strategies.However, the fact that so many foodservice companies are helping their franchisees with succession planning also bodes well for the industry.The times are right. ...
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