Shawna Herrick, a server for the past seven years at the Applebee’s Neighborhood Grill & Bar in St. Petersburg, Fla., is working as many hours as she always has but is bringing home a lot less money. A mother who works the day shift to spend evenings with her toddler, she said fewer customers and smaller tips are the new norm. While she used to be tipped about 20 percent of sales, she now is lucky to make 15 percent, she said.“Some people don’t know we make just $3 per ...
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Contact: Desiree Torres Desiree.Torres@penton.com