Tom Hart is not your typical foodservice careerist. In an industry famous for brief tenures and blink-of-the-eye career shifts, Hart has been associated with one company for more than 33 years—the last 25 of those in a one position: general manager of the high-grossing Smith & Wollensky steakhouse in New York City. After working in a series of places in New York City, the Catskills and Cape Cod, Hart took a job in 1976 at Tuesday’s, owned at the time by New York ...

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