Turnover, complaints to EEOC ebb as recession swells industry labor pool

James “Chip” Ricker recently received a job offer in a late-night call, putting an end to his hunt for a general manager’s position and the need to start dipping into his 401(k) retirement fund to cover his family’s living expenses. An Applebee’s franchisee picked up Ricker, a resident of Savage, Minn., in early June after he was laid off in April from another Applebee’s where he had been the GM for 14 years. Ricker, 46, who has some 30 years of industry experience, may be ...

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