As the economy continues to improve and the restaurant industry makes strides toward a recovery, operators more than ever are emphasizing the importance of hospitality at their businesses. Aware that good or bad service can make or break a customer’s decision about whether to dine out at a certain establishment, or even more, whether they come back, operators are seeking new ways to improve their employees’ hospitality skills. As the economy continues to improve and the ...
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Contact: Desiree Torres Desiree.Torres@penton.com