(Continued from page 1) In comments from the survey respondents, published anonymously, the recurring themes included dissatisfaction with the brand’s marketing plan, the Dollar Menu & More and colder winter weather, particularly early January’s “polar vortex.” “If January stays cold like this, or anything like this, we are going to be down substantially,” one operator told Janney. Others shared the view of one franchisee who complained that there was ...

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