A battle for talent is heating up industrywide as the economy strengthens. With unit growth accelerating, the unemployment rate inching down and turnover rates on the rise, operators are beefing up their benefits to better compete for and retain managers and hourly workers. “There’s a pretty strong correlation between the unemployment rate and turnover rates,” said Michael Harms, executive director of operations at People Report, a Dallas-based firm that tracks ...
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Contact: Desiree Torres Desiree.Torres@penton.com