David J. McClaskey
Imagine how much more satisfied your customers would be and how much less hassle you would have if all of your employees were trained to do their jobs 100-percent correctly, 100 percent of the time, at 100-percent volume? That’s what we call the “Triple 100.” Our experience has shown that getting your operations to produce as close as possible to the “Triple 100” can increase same-store sales 25 percent to 300 percent above the average store performance. ...
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