Participants in “The Real Front Line” panel, from left: Kyle Istook, On The Border; Avery Block, Taco Bell; Chandler Purcell, K&N Management; Wendy Alejo, Taco Bell; Christina Peddy, Smart Restaurant Group; and Dylan Johnson, Truck Yard, Dodie’s and Milo’s
Hourly restaurant workers turned the tables on restaurant human resources and marketing executives Thursday to share their front-line experiences during the annual Summer Brand Camp event in Dallas, presented by analytics firm TDn2K and social-strategy company BTC Revolutions. The hourly employees said managers and corporate executives have a big impact on the front-line experience with simple actions. The panel included: Wendy Alejo, a shift lead at Taco Bell; Kyle Istook, head ...
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