Continued from page 1 Leaders of regional chains agree that more digital-ordering capability could produce better labor and utility costs, but noted that they do not improve right away until their brands are able to scale up their technology. Tom Krouse, president and chief executive of Donatos Pizza, said the 159-unit chain “certainly is seeing the higher average check” after recent upgrades to online ordering and the February launch of an iPhone app. “Much of our ...
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