Consumer satisfaction with quick-service restaurants has reached parity with that for casual-dining chains for the first time in the history of the American Customer Satisfaction Index, or ACSI, which was released Tuesday. RELATED • Restaurant customer satisfaction report card • McDonald's sees drop in customer satisfaction • More restaurant industry business news According to the 2012 ACSI, the aggregate customer satisfaction scores for full-service ...
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Contact: Desiree Torres Desiree.Torres@penton.com