This video post is part of Sullivision on NRN.com, a resource center for restaurants looking for service, leadership and sales-building techniques from industry expert and NRN columnist Jim Sullivan. VIDEO Watch the "Two great enemies of training" video RELATED • Addressing service, the invisible product • Sullivision: Volume hides a multitude of sins • More Sullivision videos There’s nothing worse than “Teflon” ...
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