What's ahead for the restaurant industry in 2013

NRN editors predict challenges and trends for the restaurant industry in the coming year

What is in this article?:

NRN editors take a look at menu, marketing, finance, technology and other trends expected for the restaurant industry in 2013.

As operators prepare for yet another busy year ahead, editors at Nation’s Restaurant News predict what's ahead for the restaurant industry in 2013.

Robin Lee AllenRobin Lee Allen, executive editor

Emotional swings: As in 2012, consumer confidence will ebb and flow in 2013. Continuing fiscal distress in the U.S. and abroad will keep folks on edge and businesses cautious. High unemployment and job fragility will quash the optimism — and spending — consumers clearly would rather enjoy.

Value push: Price wars are heating up. We’ve seen 55-cent Whoppers from Burger King, 99-cent Loaded Grillers from Taco Bell, and $1 drinks and ice cream at Checkers and Rally’s. At McDonald’s, $1 Snack Size Fish McBites and $1 Grilled Onion Cheddar Burger loom on the horizon. Sure to follow in 2013: Increased friction between franchisors and franchisees as margins shrink.

Operator silence: Restaurant operators learned in 2012 that political discourse hurts sales, so we’ll hear less of it publicly in 2013. Behind closed doors, however, health care reform will remain a leading cause of headaches. Another cause: growing cries for unionization as advocates take advantage of the industry’s bruised image.

Mark BrandauMark Brandau, Midwest bureau chief

Dialing up dollar menus: Two of quick service’s largest brands, McDonald’s and Wendy’s, recently indicated that their value menus would be key traffic drivers. Other fast feeders may follow suit, but the watchword with franchisees will be “profitability.” Wendy’s said it would work with franchisees to develop more margin-friendly items for its Everyday Value Menu, and McDonald’s franchisees approved the addition of two items to the Dollar Menu while rejecting a plan to sell hamburgers and cheeseburgers for 69 cents and 89 cents, respectively.

Charging into China: Even though Yum! Brands Inc. warned that its same-store sales in China would take a rare dip in the fourth quarter, the parent to KFC and Pizza Hut is leading a continued rush of Western brands to the country. Yum, having beaten most competitors to China’s booming coastal cities, will start expanding more into the nation’s interior provinces, while Starbucks aims to have 1,000 locations there by the end of 2013. Smaller, upstart brands like health-focused Freshii are breaking into China as well.

Ramping up remodels: Remodeling has been a key strategy for several major chains looking to engineer sales increases without drastically changing their menu or marketing plans. McDonald’s will continue its reimaging efforts, while Bob Evans and Wendy’s are accelerating their remodeling plans after tasting success with their initial wave of upgrades. Buffalo Wild Wings remodeled an Ohio location to better reflect the social atmosphere of a stadium, and the format will reappear several times in 2013 in remodels and new builds.

Erin DostalErin Dostal, Southeast bureau chief

Ethnic fast-casual boom: Mirroring the rest of the country, consumers in the Southeast remain financially squeezed by the economic downturn. As such, fast-casual options — especially those with unique, upscale flavor profiles — will continue to grow. Mediterranean, Latin American and Asian fast-casual chains should see success in 2013.

Casual-dining refresh: In 2012, Darden Restaurants Inc. and Ruby Tuesday Inc. both struggled to maintain market share and same-store sales growth. With new leadership at Ruby Tuesday and a renewed sense of urgency at Darden, the Southeast will become a testing ground for promotions and operations that they hope will make the casual-dining segment relevant once again. Whether their new strategies will succeed, of course, won’t be evident until later in the year.

Paul FrumkinPaul Frumkin, managing editor

Immigration reform: This year will likely see the immigration issue back on the table at the federal level. President Obama discussed it during his re-election campaign and received overwhelming support from the Hispanic community in the United States. While little action is expected at the state and local levels, U.S. lawmakers on both sides of the aisle also have voiced interest in pursuing a solution to the long-standing problem. Many foodservice operators favor a path to citizenship along with more secure borders.

Focus on labor issues: The foodservice industry, working with other businesses, has been successful in pushing back several workforce policy issues, including the poster rule, ambush elections and card check. However, organizers have already begun to target the restaurant industry, as seen in the highly publicized one-day strike in New York City that picketed quick-service chains including McDonald's, Burger King and Wendy's. More such actions have been promised in 2013.

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