Having Words With: Sally Smith

Chief executive, Buffalo Wild Wings

One year has made a huge difference in Buffalo Wild Wings’ cost structure, but chief executive Sally Smith remains focused on managing the 837-unit chain not only through the high commodity inflation of 2012 but also over the long term as a high-growth company. A 4.4-percent increase compared with a year earlier in Buffalo Wild Wings’ food costs shrunk the brand’s restaurant-level margins by 3.4 percent in the June 24-ended second quarter. Yet the chain still managed strong ...

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