Camille Chavez also joins as VP of training and development for the family-dining brand
Plus: Hai Di Lao Hot Pot, Jollibee, Yiddtea and Pret A Manger move up the ranks on double-digit sales growth
But 2020 is the year to iron out operations and implement a strong strategy
Makeover of store near chain HQ emphasizes off-premise delivery, new design for dine-in orders
The chief executive explains to New York investors how the chain has regained consumer trust; the brand also rolls out a new prototype store
