Panera Bread Co. executives have pulled the wraps off upgrades they are calling “Panera 2.0,” which include an emphasis on kiosk and mobile ordering, operational modifications and plans for smaller restaurants. The St. Louis-based company unveiled the plans Tuesday during an Investor Day conference in Charlotte, N.C., a 10-unit test market for the chain’s new bakery-café format. The new format, which was tested in four units in the Boston area, includes a two-pronged ...
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