My name is Lisa, and I am a heavy user. I try to spread my dining-out dollar around. I seek out the new thing or the next hot concept. But there are some chains I find myself in at least once a week — sometimes more — usually with one of the kids as we pick up that quick breakfast/lunch/snack/dinner in between school/soccer game/practice/meetings. My family is deeply loyal to a number of brands for a number of reasons. But lately I’ve become concerned that my love and ...

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