Sullivision video screenshotThe latest video: 10 fatal flaws of multi-unit leaders

Find out how new restaurant operators may inadvertently restrict their effectiveness.

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Jim Sullivan SullivisionJim Sullivan is CEO of, a training company that helps develop foodservice executives, managers and hourly teams.

Since 2001, has designed leadership, service and sales-building products, programs and services for the Top 200 restaurant and retail brands worldwide. Sullivision's online store features books, apps, videos, audios and e-learning training resources for foodservice managers, franchisees, executives and multiunit leaders. Companies that use Sullivision's products or services include the Walt Disney Company, Starbucks, McDonald’s, Panera Bread, Applebee’s, Chipotle, Chick-fil-A, P.F. Chang’s, Olive Garden, Pizza Hut, Red Lobster, Heineken, Coca-Cola and American Express. You can follow Jim on Twitter or YouTube @Sullivision.

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