Dunkin’ Brands Group Inc. has promoted Scott Murphy to chief operating officer of Dunkin’ Donuts U.S., the parent company said Monday. Previously, he was senior vice president of operations for the U.S. and Canada.
Murphy will continue to report to Dunkin’ Donuts U.S. president David Hoffmann.
The Canton, Mass.-based company has also moved responsibility for restaurant development and construction to Hoffman’s operations team and created a new position, senior vice president of operations and development, for Dunkin’ Donuts U.S. Rick Colón has been named to the position.
Colón is a veteran of McDonald’s Corp., most recently serving as South Zone president, with responsibility for 4,000 restaurants.
“Scott and Rick are innovative, inspirational leaders who understand every aspect of the restaurant industry, including most importantly driving operational excellence, people development and franchisee profitability,” Hoffmann said in a statement. “Each has a unique blend of store operations and general management experience, and both are eminently qualified to help us capitalize on our tremendous growth opportunities. I am confident that in their new roles they will enable us to continue to better support our franchisees, better serve our guests and accelerate the development of Dunkin' Donuts restaurants as we push to become the country's leading beverage-led, on-the-go brand.”
As of the end of 2016, Dunkin’ Donuts had 8,828 locations in the U.S., all franchised, an increase of about 400 units from the previous year, according to NRN’s Top 100 report. In its announcement of Murphy’s promotion, Dunkin’ Brands said it aims to reach 18,000 units nationwide. By comparison, Starbucks had 13,172 domestic locations at the end of 2016.
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