Operations director, Dunkin’ Brands
Treadwell has successfully implemented the 300-restaurant "GAP" initiative to enhance the Dunkin' Donuts restaurant culture by focusing on people, improving speed, adding equipment with modified layouts and leveraging technology. While a sales-growth goal was set at 66-percent greater than non-GAP locations, after implementation, GAP locations exceeded the forecast and saw sales rise nearly 75 percent.
The Northeast-centered initiative, involving rollout plans, internal team education, training materials and more, is now a national program that may impact nearly 7,700 restaurants. Her leadership played a key role over this long-term strategy. Treadwell currently leads a team of operations mangers overseeing nearly 400 restaurants and 50 franchisee networks in the Boston market. Her passion and energy have helped build strong relationships, and through her leadership she has influenced many in their personal development.
Nominated by: William Bode, regional vice president, Northeast, Dunkin Brands