When it comes to using new technologies in restaurants, few operators experiment more than BJ Emerson, vice president of technology for 55-unit Tasti D-Lite, and Joe Sorge, chief executive of Milwaukee-based Hospitality Democracy, owner of five restaurant concepts. Just as they did with Twitter and Foursquare when those platforms emerged as useful tools for restaurant marketing, Emerson and Sorge continue to tinker with QR codes while also taking the time to teach their guests how to use ...

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