SIGNAL HILL Calif. Lucille's Smokehouse Bar-B-Que, a 12-unit casual-dining chain based here, has deployed QSR Automation's ConnectSmart Kitchen graphical order-management software along with the vendor's eXpert display controllers and KP-4000 keypads. "Coupling a sizeable and diverse set of menu offerings with a lot of large parties and significant store volumes, our kitchens are an extremely complex operation," Lucille's vice president of operations Paul Williamson said. "We are very ...

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